The Olympic Files
TITLE:MARTA Overload
DATE: Saturday, July 27, 1996
PAPER:The Tifton Gazette, The Auburn-Opelika
News and a few other papers
SYNOPSIS:Atlanta's transit system proves inadequate with the
onslaught of Olympic visitors. The long lines and frequent delays are wearing out passengers
thomson network; 07/24/96; rbm; for: southern papers, connecticut,
thomson l.a.
WELCOME TO THE GRIDLOCK GAMES
By SAEED AHMED
Thomson Newspapers Olympic
Bureau
ATLANTA -- It was touted as the smart alternative to the Olympic traffic gridlock.
But with an increase in daily ridership on its metro rail system from 250,000 to nearly 1
million, the Metropolitan Atlanta Rapid Transit Authority has proved inadequate in handling the
sudden onslaught, and has become a nightmare of its own.
Residents and visitors are complaining about the 1-to-2-hour waits to get through the crowds
at MARTA rail stations, the endless delays in service and the claustrophobic crush inside packed
passenger cars.
To avoid emergencies, MARTA has asked that riders allow two to three hours to reach their
destinations, and exercise patience
.
Many believe MARTA is woefully unprepared for the Olympics, and are apprehensive the
situation could get tragic as the Games head toward the medal rounds and more visitors pour in.
``It's an accident waiting to happen," Atlanta resident Lydia Walker said. ``There are too
many people edged too close to the platform. And when the train comes, they start pushing and
shoving each other so hard, I'm surprised no one's been hurt yet."
To keep the crowds orderly, the transit system has deployed an army of volunteers, and has
added more than 200 security guards to its police force of 265, said MARTA spokesperson Laura
Gillig.
``The team has been placed at fare gate entrances to regulate the number of people inside the
stations at one time," Gillig said. ``We also have teams at the platform and on the trains to make
sure people don't push and shove."
Despite MARTA's assurances, the stampede of thousands of spectators and commuters
trying to elbow their way onto trains continues -- painting a contradictory picture of Atlanta's
hospitality to visitors.
``There's a fair amount of verbal altercations and display of brawn that I see every morning,"
said Monirul Hoque, a management consultant from Thailand here to see the Games. ``There was
an instance where I witnessed an old lady in a wheel chair actually being called names because
she took up too much space."
Although MARTA is yet to see an incident like the 1991 Braves parade where people were
stuck for hours inside Peachtree Station because of pedestrian gridlock in the escalators, the
sardine-like conditions have caused some problems.
On Monday, at the station that serves as the main transfer point, the dash toward a train that
was delayed almost an hour caused some patrons to fall but narrowly escape trampling.
And last week, at the Georgia Dome, site of the gymnastics and basketball games, a panicky
crowd gathered at the base of an escalator during a 20-30 minute delay with no MARTA
personnel to guide them.
``I'm sure you'll agree that when you're dealing with 1 to 1.5 million riders a day, it's
virtually impossible not to have delays and waits," Gillig said. ``We only ask that people realize
that there's no need to jeopardize their safety and those around them by trying to board a train
already filled to capacity.
``We will get you where you want to go. So if the trains are crowded, please understand
there will be another one soon."
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